PPM 2000 - Incident Management Software Solutions  
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Software Support Program (SSP)


A membership in the Software Support Program is about protecting your software investment and optimizing the day-to-day use of your system. As a member of our Software Support Program (SSP), you never have to worry about asking a tough question or about paying for the next update—toll free technical support is provided, and upgrade charges are automatically waived.

An annual membership in the SSP includes:
  • Toll Free Technical Support
  • Free Updates and Upgrades
  • Free Online Training Courses
  • One Free Seat for Edmonton 2-Day Training
  • 20% Discount on Onsite Services
And, you can upgrade your membership to add:
  • 24/7 Technical Support
  • One Free Seat for Regional 2-Day Training
  • Two More Seats for Edmonton 2-Day Training
  • Source Code Escrow

› For more information on the SSP Program…

 

Technical Support

Our Technical Support Analysts are available from 7:00 AM to 5:00 PM, Mountain Time (9:00 AM to 7:00 PM Eastern Time), Monday to Friday. They can be reached, toll free, at 1-877-776-2995 (or at 780-448-0616) or by email at support@ppm2000.com

 

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what clients are saying:

They are very helpful in problem solving
support services are very diligent in investigating problems and developing solutions.