Why Choose PPM 2000?

A PROVEN COMPANY

PPM 2000 was founded in 1988 by a CPP with extensive experience in law enforcement and corporate security. His vision for enterprise-wide Incident, Investigation and Case Management continues to guide the company, complemented by the technical know-how of our software developers and the business acumen of our management team. Throughout PPM 2000, we maintain a sophisticated corporate infrastructure while never losing our entrepreneurial spirit and small business dynamics.

A PROVEN PRODUCT

The Perspective product line goes back 22 years and demonstrates a strong commitment to quality, integrity and innovation. Over the past two decades, PPM’s Incident Management systems have been implemented by thousands of organizations around the world and in a variety of industries—from healthcare, to financial, to manufacturing. With enterprise deployments that cover multiple departments and continents, Perspective has successfully demonstrated its reliability as a sophisticated and scalable Incident Management solution.

WE FIND THE RIGHT SOLUTION… FOR YOU

From the Perspective product line to your Incident Management solution—our mandate is to set you up to succeed with the right Perspective products for your organization. From the start, as your needs change and relative to your budget and timelines—we factor everything in, and we work with you every step of the way. It begins with our Needs Assessment program where one of our consultants (Board Certified in Security Management as a CPP) is assigned to your company. He or she learns about your Incident, Investigation and Case Management challenges and guides you and your account manager to the right Perspective solution for your organization.

CUSTOMIZATION

Take advantage of Perspective’s flexibility by customizing your solution according to your organization’s terminology, policies and practices. Determine how you want to segregate your data—your workgroups, organizational rollups and access levels. Define your security layers and their corresponding access rights. Create user-specific lookup lists, including four tiers of incident classification. Customize your data entry forms by adding fields, hiding fields and changing field labels. You get to guide the organization of your data, and you can control what each of your users can see and do within the system.

PARTNERSHIPS AND INTEGRATIONS

Promising ‘Incident Management from every angle,’ PPM 2000 works closely with respected companies whose products and technology complement our vision for enterprise-level Incident Reporting and Investigation Management software. Our partnerships include Black Coral, CNL, ERMS, i2 and Microsoft.

ADVISORY BOARD OF POWER USERS

PPM 2000’s Advisory Board ensures a balance between leading-edge technology and real world needs. Board members review specifications for new products and services, participate in the testing of new releases and assist in prioritizing suggestions for product enhancements.

CLIENT-CENTERED SERVICE AND SUPPORT

We offer full-time Customer Service and dedicated Technical Support. We also offer a fully staffed Professional Services department where our technical analysts, security consultants and project managers work together to perfect your software experience. We are committed to delivering exceptional software, and we back it up with exceptional services and support.

ONGOING COMMUNICATION

PPM 2000 maintains constant and ongoing communication with our clients. Through our exclusive client web site and monthly client update email, we reach out to our software users to ensure that our products and services are meeting your expectations and to keep you posted on what’s happening throughout our organization.

VISION FOR THE FUTURE

PPM has experienced the evolution of the software industry—from DOS to Windows, through Y2K and into the era of cloud computing—and has watched the security industry evolve due to both technological advancements and the impact of 911. Appreciating the need for change and the importance of adaptability and innovation, all of PPM’s software and services are constantly evolving to take advantage of new technology and to adapt to the changing needs and expectations of the corporate security community.

WE ENGAGE IN BEST PRACTICES—ALWAYS HAVE, ALWAYS WILL

PPM 2000 specializes in software for Incident, Investigation and Case Management—it’s all we do. We guarantee continuous improvement, leading edge solutions and answers to all of your Incident Management challenges. We reinvest heavily in research and development, and we ensure that all advancements are customer-driven.